Disclaimer
Clarence respects each individual’s right to personal privacy. We will collect and use information through our Web site only in the ways disclosed in this statement. This statement applies solely to information collected at Clarence’s Web site.
Part I. Information Collection
Clarence collects information through our Web site at several points. We collect the following information about primary visitors: name, contact number, reason for selling their house.
We verify the accuracy of this information by talking with you.
We collect this information through telephone conversations, letter and emails. The information is collected voluntarily. To receive our products and services, this is mandatory because we need to establish your eligibility for our services. Other information we request is optional.
We may employ cookies. A cookie is a small text file that our Web server places on a user’s computer hard drive to be a unique identifier. Cookies enable Clarence to track usage patterns and deliver customized content to users. Our cookies might not have an expiration date. Our cookies do not collect personally identifiable information.
Part II. Information Usage
The information collected by Clarence will be used for contacting you and in some cases facilitating support from our property maintenance teams.
Registered users will receive additional announcements from us about products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications.
The information we collect may be used to create customer profiles based on browsing or purchasing history. We may supplement information collected at our Web site with data from other sources such as credit history to authorize purchases.
We may share data with the following third parties: independent surveyors, finance partners and credit check companies. Users may opt out of having their information shared with third parties.
We offer links to other Web sites. Please note: When you click on links to other Web sites, we encourage you to read their privacy policies. Their standards may differ from ours.
If our policy on information collection or uses changes, will advise you by email within one week of any changes being made.
Part III. Access to Information
Clarence maintains the accuracy of our information by seeking regular updates from users. Users may contact us to check their own personal information and inform us about inaccuracies they may find. Users may delete their information from our database by asking us to do so on their behalf.
Part IV. Problem Resolution
If problems arise, users may contact Clarence by email, telephone or letter. We are committed to resolving disputes as soon as possible.